Jobs in Sutton Maddock

Assistant Service Manager

📍Gornallwood, Dudley
⏰ Full Time | Permanent

The Opportunity

An established care provider is looking for an Assistant Service Manager to join a supported living service in Dudley.

This is a hands-on leadership role supporting a small team delivering person-centred care to adults with complex needs including profound learning disabilities and autism. The role combines operational leadership with direct support, ensuring high standards of care, safety and service delivery.

You will work closely with the Service Manager to lead and develop the team, promote positive outcomes for the people supported and maintain a culture of continuous improvement.

The Role

As Assistant Service Manager, you will:

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Support the Service Manager in the day-to-day running of the service

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Lead and motivate a team of support staff

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Ensure high-quality, person-centred care is delivered at all times

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Support recruitment, supervision and development of staff

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Maintain compliance with policies, procedures and safeguarding standards

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Promote positive risk taking while ensuring safety

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Step in to manage the service in the absence of the Service Manager

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Participate in the on-call rota when required

This is a practical leadership role, where you will also support individuals directly when needed.

The People You’ll Support

The service supports adults with:

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Learning disabilities

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Autism

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Complex care needs

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Behaviours that may challenge

Support includes personal care, communication support and promoting independence within the community.

What We’re Looking For

Ideal candidates will have:

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Experience within health & social care

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Previous experience as a Team Leader, Senior Support Worker, Deputy or Assistant Manager

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Strong understanding of person-centred care and safeguarding

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Ability to lead and develop teams

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A positive, proactive and compassionate approach

Working Pattern

Shifts may include:

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7:00am – 2:30pm

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2:00pm – 9:30pm / 10:00pm

Flexibility is required including weekends and bank holidays. No night shifts are required.

Why Apply?

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Opportunity to progress into service management

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Supportive organisation with structured training

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Chance to make a real impact in people’s lives

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Work within a values-driven care service