Culture and Environment
You will be joining a busy, deadline-driven environment where teamwork is essential. The department works at pace, particularly during peak periods, so you will need to be adaptable, organised and comfortable changing priorities when required.
Our client offers a collaborative and fast-paced environment where accuracy, accountability, and continuous improvement are highly valued. This is a business that encourages professional growth, cross-functional collaboration, and proactive thinking, within a supportive hybrid working environment.
Personality
This is a fantastic opportunity for an experienced Administrator who enjoys working in a varied role, managing multiple priorities and taking ownership of their workload. We are looking for a highly organised and proactive individual who ithrives working in a busy environment where priorities can change throughout the day.
Reward
* Temporary on going
* (phone number removed) hours per week
* Hybrid available 3 days from home 2 days in office
* Free parking
Job Role:
* Managing and progressing orders
* Reviewing documentation, identifying missing or incorrect information and taking appropriate action
* Processing and checking information accurately in line with internal procedures and deadlines
* Managing shared mailboxes and responding to queries from customers and external partners
* Proactively chasing outstanding documentation to prevent unnecessary delays
* Liaising with internal departments and external stakeholders to resolve queries
* Investigating system errors and coordinating with relevant teams to resolve issues
* Maintaining accurate system records, trackers and error logs
* Producing and updating daily reports using Excel
* Identifying potential delays or issues and escalating these where appropriate
* Supporting colleagues with wider team responsibilities
* Ensuring administration is completed accurately and within agreed service levels
Skills and experience:
* Previous operations, administration or customer service experience
* Strong Excel skills
* Excellent attention to detail and a high level of accuracy
* Strong organisational and time-management skills
* The ability to confidently manage multiple priorities
* Clear and professional written and verbal communication skills
* A proactive, solution-focused approach to resolving problems
* The ability to work effectively under pressure and meet tight deadlines
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process
Salary description
£14.00 - £15.00 per hour