Location: Southam
37.5 Hours per week
Salary: £25k to £27k per annum (Depending on experience)
About the Role
We are seeking a motivated and organised Sales Administrator / Sales Co-ordinator to support our Client's growing sales team and help deliver an outstanding customer experience.
This is an excellent opportunity for an ambitious individual looking to build a long-term career in sales. Initially, the role will focus on sales administration, customer support, lead management and sales co-ordination activities. As experience, product knowledge and commercial skills develop, the successful candidate will have a clear progression path into a Sales Executive role.
We are looking for someone with great communication skills, strong attention to detail and a genuine desire to develop within a sales environment.
Key Responsibilities
Sales Support & Administration
* Provide administrative support to the sales team.
* Prepare and issue customer quotations, proposals and sales documentation.
* Process customer enquiries and ensure timely responses.
* Maintain accurate records within the CRM system.
* Update sales reports, customer databases and pipeline information.
* Support the management of customer accounts and ongoing opportunities.
* Assist with order processing and liaise with internal departments to ensure smooth project delivery.
Customer Service & Relationship Management
* Act as a first point of contact for customer enquiries (Website/Social Media/Phone)
* Build positive relationships with customers and suppliers.
* Ensure customer information is kept accurate and up to date.
* Follow up quotations and customer enquiries to generate opportunities.
* Assist the sales team in maintaining high levels of customer satisfaction.
Business Development Support
* Research potential customers and market opportunities.
* Identify and qualify new leads.
* Book appointments for the sales team where appropriate.
Team Support
* Work closely with sales, operations and management teams.
* Attend team meetings and contribute ideas for process improvements.
* Support exhibitions, events and customer visits when required.
Skills & Experience
Essential
* Previous experience in an administration, sales support, customer service or co-ordination role.
* Excellent organisational and time management skills.
* Strong attention to detail and accuracy.
* Confident verbal and written communication skills.
* Good IT skills, including Microsoft Office applications.
* Ability to manage multiple priorities in a fast-paced environment.
* Positive attitude and willingness to learn.
* Strong customer-focused approach.
Personal Attributes
We are looking for someone who is:
* Ambitious and eager to develop a career in sales.
* Professional and confident when speaking with customers.
* Self-motivated, proactive, highly organised and dependable.
* A team player with a positive attitude.
Career Development
This role has been designed as a development position with a clear progression route into a Sales Executive role.
The successful candidate will receive training and support to develop into this role if it is something that they are keen to achieve in their career
**Sponsorship is not available so you must have the full right to work in the UK both now, and in the future
Salary description
£25000.00 - £27000.00 per year