We are currently recruiting on behalf of our client, a well-established and reputable engineering company, for an enthusiastic Internal Sales Administrator to join their busy team in Southam.
This is an excellent opportunity for a proactive and organised individual with strong customer service and administration skills to play a key role in supporting the Sales Department.
The Role
As an Internal Sales Administrator, you will act as the first point of contact for customers, providing first-class service and ensuring smooth sales order processing. You will support the sales team with administration, quotation preparation, order processing, and aftersales care.
Benefits:
Salary up to £29,000
Location: Southam
Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
Private Medical Insurance after successful completion of a 6-month probationary period
Annual Bonus - Company performance based.
31 Days Holiday (inclusive of Bank Holidays)
Company sick pay scheme
Auto-enrolment Pension Your responsibilities will include:
Being the first point of contact for customer enquiries (phone & email)
Preparing quotations, processing orders, invoices and dispatch paperwork
Tracking quotations and following up with customers
Coordinating deliveries and export documentation (UK & overseas)
Liaising with suppliers regarding prices and lead times
Providing basic technical support and resolving customer queries
Maintaining accurate customer files and records
Supporting marketing activities, website updates and exhibitions when required
Covering colleagues during holidays/absence Skills/Experience required:
The successful candidate will have experience in a sales administration, customer service, or internal sales role within a technical/engineering environment.
Confident with Microsoft Office (Word, Excel, Outlook)
Experienced with Sage 200 (desirable, not essential)
Highly organised, methodical and able to prioritise workload
Customer-focused with excellent communication skills
Adaptable, proactive, and a team player Apply Today
If you are a motivated Sales Administrator with strong customer service skills looking for a new challenge with a leading engineering company, we'd love to hear from you
Salary description
£27000.00 - £29000.00 per year