Salary: £26,000 - £28,000
Location: Sheffield
Our client is on the lookout for a Vehicle Administrator who thrives in a dynamic environment and has a passion for customer service. If you have strong organisational skills, an eye for detail, and love working with people, we want to hear from you!
Job Overview:
As a Vehicle Administrator, you will play a pivotal role in ensuring a smooth end-of-lease process for our client's customers. You'll be the friendly voice that guides clients through their vehicle returns, handling everything from collections to contract terminations.
Key Responsibilities:
Arrange end-of-lease collections and coordinate with customers directly to ensure a seamless return process.
Maintain accurate vehicle locations using daily reports and updates.
Respond promptly to customer inquiries regarding extensions, early terminations, and purchase options.
Collaborate with the Maintenance Team for efficient handling of non-running vehicle collections.
Process damage letters and invoices, ensuring clarity and professionalism in communication.
Address and resolve customer concerns or complaints with a positive attitude and professionalism.
Conduct daily reporting checks to ensure all processes are on track.Key Skills:
Previous experience in the automotive industry is preferred.
Exceptional communication and interpersonal skills
Strong relationship-building skills to foster trust and rapport with customers.
Excellent time management and planning abilities to keep everything running smoothly.
Proficient in Microsoft Office Suite
Ability to work independently as well as part of a collaborative team.
Results-driven with a customer-centric approach that prioritises client satisfaction.This is a fantastic opportunity to join a people focussed organisation where you will be part of a supportive team that values your input and encourages growth.
If you are ready to take the next step in your career and be a part of an enthusiastic team, apply today!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£26000.00 - £28000.00 per year