What's in it for you
Temporary/ Ongoing position
Pay £13.85/hour
Monday to Friday working hours 9am-5pm
Based in Team Valley – great transport opportunities
On-site parking
Supportive and friendly team environment
Opportunity to develop your skills within a busy finance function
The Business
Our client is a leading distributor operating across the North East and beyond, supplying a diverse customer base with high-quality products and exceptional service. With decades of success behind them, they have built a strong reputation for reliability, customer focus, and investing in their people.
Due to continued growth, they are looking to strengthen their Accounts team with the appointment of an organised and detail-focused Credit Control Administrator.
The Role
As a Credit Control Administrator, you will play a key role in supporting the day-to-day operations of the Accounts function, ensuring customer payments are processed accurately and account records are maintained to the highest standard.
Key responsibilities will include:
Managing daily cash office activities, including cash handling and reconciliation
Processing customer payments including cash, cheques, direct debits, debit cards and credit cards
Accurately posting and allocating payments to customer accounts
Investigating and resolving unallocated payments in a timely manner
Opening new customer accounts and maintaining existing account information
Preparing and issuing direct debit documentation, trade references and customer account packs
Producing reports and supporting the wider sales and management teams with account information
Managing customer account queries via telephone and email
Processing customer credit notes and account adjustments
Taking customer card payments and resolving payment-related issues
Liaising with customers, drivers, sales teams and operational departments to resolve account queries
Supporting credit control activities and providing cover when required
Maintaining accurate records and ensuring compliance with company procedures and financial processes
Providing general administrative support to the Accounts department
The Person
To be successful in this role, you will possess:
Previous experience within a finance, accounts, credit control or financial administration role
Strong administrative and organisational skills with excellent attention to detail
Experience processing payments and maintaining accurate financial records
Excellent communication skills, both written and verbal
A professional and customer-focused approach
Strong problem-solving abilities and the confidence to investigate and resolve account queries
Good working knowledge of Microsoft Office applications, particularly Excel
The ability to manage multiple priorities and work to deadlines
A proactive and flexible approach to work
The ability to work independently as well as part of a team
A confident and professional telephone manner
Previous experience within a credit control environment would be highly advantageous, although candidates with strong accounts administration experience will also be considered.
To Apply
For more information or to apply for this opportunity, please send your CV to (url removed) or contact Our team on (phone number removed) for a confidential discussion.
Westray Recruitment Group is acting as an employment agency in relation to this vacancy
Salary description
£13.85 - £13.85 per hour