Our work supports individuals with a range of needs including severe and enduring mental illness, acquired brain injury, trauma histories and physical health comorbidities. We pride ourselves on consistent staffing, trauma-informed practice and genuine enablement, not task-driven care.
We are expanding our teams and are looking for compassionate, emotionally intelligent Mental Health Support Workers who want to build long-term, meaningful work in mental health.
The Role
As a Mental Health Support Worker, you will provide 1:1, and small-team support to adults living in their own homes or supported accommodation.
You will work as part of a stable, well-supported team, helping individuals to:
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Feel emotionally safe and understood
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Develop structure, routine and confidence
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Manage their mental health with dignity and choice
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Re-engage with community life at their own pace
This role requires patience, empathy, emotional resilience and the ability to remain calm in complex or emotionally charged situations.
Key Responsibilities
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Deliver person-centred, trauma-informed mental health support
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Support emotional regulation, daily routines and wellbeing
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Assist with medication in line with care plans and clinical guidance
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Monitor mental and physical health and respond to changes appropriately
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Support daily living skills, independence and enablement
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Maintain clear, accurate digital care records
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Work collaboratively with families, clinicians and managers
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Promote dignity, choice, consent and rights at all times
Who We’re Looking For
Essential
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Experience in mental health, supported living or care settings
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A calm, respectful and reflective approach to support
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Strong communication and observation skills
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Willingness to work flexible shifts, including nights and weekends
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Right to work in the UK
Desirable
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Experience supporting autism, trauma or brain injury
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PMVA / MAPA or similar training
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Level 2 or 3 Health & Social Care qualification (or willingness to work towards)
We value attitude, emotional awareness and consistency as much as experience.
What We Offer
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Competitive pay: £12.85 per hour
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Paid sleep-ins and waking night enhancements
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Comprehensive induction and role-specific training
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Ongoing supervision, reflective practice and management support
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Clear pathways for development and progression
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Stable rotas and a focus on continuity of care
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Digital care systems that reduce paperwork and support good practice
Why Work With Us?
We are not a volume provider. We invest in our staff because we believe safe, consistent relationships are central to recovery.
If you are looking for a role where you are valued, supported, and given the space to do mental health support properly, we would love to hear from you
Salary description
£12.85 - £13.00 per hour