Location: Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary: £28500 Plus a 5% annual bonus - OTE £29920
Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM)
About the Role
We are looking for an experienced Account Manager/Coordinator to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.
What You'll Be Doing...
Acting as the main point of contact for assigned accounts, ensuring excellent client management
Assisting customers with enquiries via email & phone
Managing business customer relationships and strengthening key accounts
Handling enquiries from start to finish and providing tailored solutions
Resolving complaints where required and ensuring a positive outcome
Liaising with third parties & internal teams to support client needs
Completing high volumes of administrative tasks related to account management What We're Looking For...
Previous experience in an Account Manager/Co-ordination role or telephone-based customer service/call centre experience
Ability to manage multiple client accounts and meet deadlines
Strong communication, negotiation, and relationship management skills
Excellent multitasking and organisational abilities
Strong administrative skills with attention to detail
Proficiency in Microsoft Office (Excel & Outlook) If you're a proactive and results-driven Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
Why Join Us?
Fantastic Perks & Benefits...
Huge Discounts on vehicles
Employee assistance programme
Competitive salary with bonus potential
Onsite parking and nursery
Hybrid working (2 days from home per week)
Volunteer days
Life assurance
Complimentary office refreshments
Generous pension scheme (up to 15% employer contribution)
Wellbeing initiatives, including monthly wellbeing hour and events
Private medical insurance
25 days annual leave + bank holidays
Employee discounts and retail perks
#Commercial
Salary description
£28500.00 - £29900.00 per year