Job Title: Training Manager
Location: Eastbourne (with travel to London as required)
About The Role:
We are looking for an experienced and driven Training Manager to lead the development and delivery of high quality training across our residential children's homes.
This role is critical in ensuring our teams are equipped with the skills, knowledge and values required to support children and young people with complex emotional, behavioural and mental health needs. You will play a key role in embedding our therapeutic approach, strengthening practice across homes, and ensuring full compliance with Ofsted and regulatory standards.
As Training Manager, you will take ownership of the training strategy, oversee qualification pathways, and lead on quality assurance. You will also act as the registered centre manager with our awarding organisation (NCFE), ensuring all learning and assessment activity meets required standards.
This is a hands on role where you will design and deliver training, support staff development and work closely with operational leaders to continuously improve practice across the organisation.
Key Responsibilities:
As a Training Manager, you will:
Lead the design and delivery of mandatory and bespoke training programmes across all homes
Deliver training that is trauma informed, attachment aware and child centred
Assess staff competence and support ongoing professional development
Deliver and oversee assessments for Level 3 and Level 5 Diplomas
Carry out Internal Quality Assurance (IQA) activities to maintain high standards
Maintain accurate training records and ensure audit and inspection readiness
Act as the registered centre manager with the awarding organisation (NCFE)
Work with managers to identify training needs across services
Coach and mentor staff to support CPD and qualification progression
Support induction and onboarding to ensure staff are prepared and confident
Ensure all training aligns with Ofsted requirements and safeguarding standards
Monitor training compliance, including refreshers and expiry tracking
Provide leadership and oversight to Training Coordinators
Manage training priorities, qualification pathways and development plans in line with business needs
Embed SuperCare's culture, values and "Only Outstanding" principles across all training delivery
About You:
We are looking for a skilled Learning & Development professional with experience in social care, you should have:
Level 3 Award in Education & Training (or equivalent), with willingness to achieve Level 5
TAQA/A1 Assessor qualification
IQA qualification
Level 5 Diploma in Residential Childcare (or equivalent)
Strong understanding of safeguarding, child development and trauma informed practice
Knowledge of Children's Homes Regulations 2015 and Working Together to Safeguard Children
Experience designing and delivering blended learning programmes
Excellent communication, presentation and interpersonal skills
Proven ability to engage, motivate and develop staff teams
Experience assessing Diplomas up to Level 5 (desirable)
Experience working within residential childcare or social care settings (desirable)
Experience leading a training function or team (desirable)
Working Pattern:
Full time role with flexibility required:
09:00am - 17:00pm or 08:30am - 16:30pm
Flexibility required to deliver evening or occasional weekend training sessions in line with operational needs
Travel required across Eastbourne and London homes
What We Offer:
Competitive salary package
Performance related bonus schemes
Private healthcare
24/7 GP access
Gym membership contribution
Extensive training and CPD opportunities
Fully funded Level 3 and Level 5 Qualifications
Pension scheme
Enhanced maternity and paternity leave
Wellbeing support
Clear progression pathways
Opportunity to shape and lead training across a growing organisation
Apply Today:
If you are passionate about developing people, improving practice and making a meaningful impact on the lives of children and young people, we would love to hear from you.
Safer Recruitment:
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK
Salary description
£40000.00 - £50000.00 per year