Hays are seeking a confident and motivated Pensions Administrator to join our client's growing team in Manchester. This role is ideal for someone with a strong attention to detail and a good interest in UK pension schemes, who enjoys delivering accurate, timely, and high-quality service to members and stakeholders.
You will be responsible for the day-to-day administration of pension schemes, ensuring all activities are completed in line with scheme rules, regulatory requirements, and internal service standards. This is a permanent role in Manchester city centre, fully office-based.
Your new role
Key Responsibilities
Administer pension scheme records accurately and efficiently
Process member events including joiners, leavers, retirements, transfers, and deaths
Calculate pension benefits, quotations, and statutory disclosures
Respond to member queries by phone, email, and letter in a professional manner.
Ensure compliance with pensions legislation, internal procedures, and service level agreements
Support scheme projects such as data reviews, scheme events, and regulatory exercises.
Maintain up‑to‑date and accurate member records on pension administration systems
Work collaboratively with colleagues, trustees, and third-party providersWhat you'll need to succeed
Previous experience in administration
Working knowledge of UK pensions legislation and administration processes
Strong numerical ability and attention to detail
Good written and verbal communication skills
Ability to manage multiple tasks and meet deadlines
Confident using administration systems and Microsoft Office
What you need to do now
This role is for an excellent forward-thinking Manchester city centre business, salary is £28,000 + bonus, with excellent benefits.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary description
£28000.00 - £28000.00 per year