Perm
Oxford (Hybrid Working Available)
Up to £75,000pa
We are currently seeking an SAP SuccessFactors Engineer to join our Internal Technology team, on a full-time basis. This is an exciting time to join as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors.
In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the project team and selected SAP SuccessFactors implementation partner.
On reaching go-live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors, using a continuous improvement approach whilst always placing security at the forefront of all design decisions.
Key responsibilities
System Maintenance & Business Support
• Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs.
• Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment.
• Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues.
• Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates.
• Develop and maintain strong Information Security standards in line with ISO 27001.
Integration Management
• Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where
appropriate.
• Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists.
System Enhancement & Optimisation
• Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical
solutions.
• Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and
process improvements, driving business efficiency and agility.
• Responsible for ensuring that the change management procedures are followed and that deliverables are to agreed time, quality and cost objectives.
Reporting & Data Analysis
• Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into P&C Centre of Excellence areas.
• Conduct regular system audits to ensure data accuracy and integrity.
Documentation & Training
• Document all system enhancements in line with the Internal Technology change management procedures.
• Assist with the documentation of P&C business processes related to the SAP SuccessFactors system.
• Help create and deliver training content to the SAP SuccessFactors end-user base.
Compliance & Security
• Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure.
• Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations.
What we are looking for
Required attributes:
• Minimum of 3 years hands-on experience supporting, configuring and administering SAP SuccessFactors in a global setting
• Strong understanding of the SAP SuccessFactors system architecture
• SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module
• Strong understanding of P&C best practice processes across core SuccessFactors modules
• The ability to work in a fast-paced environment and able to communicate technical concepts to technical and non-technical stakeholders appropriately
• Experience of working with agile methodologies, using tools such as Jira
• Flexible approach to work, positive, can-do attitude, and a team player
• The ability to work independently, to deadlines, managing priorities and making informed technical decisions
• Excellent interpersonal skills with ability to build relationships at all levels
Desirable attributes:
• SAP SuccessFactors EC Time Management certification
• SAP SuccessFactors Compensation certification
• SAP SuccessFactors Onboarding certification
• SAP SuccessFactors Performance & Goals certification
Salary description
£65000.00 - £75000.00 per year