As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations.
Key Responsibilities:
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Act as the first point of contact for client enquiries via phone and email.
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Log and manage jobs accurately, ensuring all client requests are captured correctly.
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Coordinate and schedule engineers and contractors to meet client requirements.
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Handle invoicing and support administrative processes related to job management.
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Maintain clear records and provide updates to clients and internal teams as required.
Requirements:
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Previous experience in a similar administrative or helpdesk role is essential.
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Facilities Management or maintenance sector experience is highly desirable.
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Excellent communication skills, confident on the phone and via email.
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Strong organisational skills and attention to detail.
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Ability to manage multiple priorities and work in a fast-paced environment.
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Proficiency in Microsoft Office and basic job-logging software.
Whats on Offer:
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Competitive salary and benefits.
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Supportive and friendly working environment.
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Opportunity to develop your career in Facilities Management and administration.
Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat
Salary description
£24000.00 - £25000.00 per year