Freight Forwarding | Solihull
£29,000 – £35,000 DOE
We are currently working with an established freight forwarding business in Solihull looking to expand their Ocean Freight operations team.
This is a hands-on operational role managing Ocean Import and/or Export shipments from start to finish, with a strong focus on customer service, accurate documentation and building strong relationships with key accounts.
The business handles predominantly Ocean Freight across a range of global trade lanes, including the Far East, South America, Europe, Indian Subcontinent and Middle East.
The role will involve:
* Managing Ocean Import and/or Export shipments from start to finish
* Preparing and processing shipping documentation
* Coordinating shipments and monitoring progress throughout
* Liaising with customers, overseas agents, carriers and other service providers
* Keeping customers informed with regular shipment updates
* Working closely with key accounts and understanding their individual requirements
* Handling invoicing and general operational administration
* Working closely with the wider operations team to ensure shipments run smoothly
What they're looking for:
* Previous experience within Ocean Freight Forwarding
* Strong Ocean Import and/or Export operational experience
* Good knowledge of shipping terminology and documentation
* Experience managing shipments through the operational lifecycle
* Strong customer service and communication skills
* Good attention to detail, organisation and time management
* Self-motivated and comfortable managing multiple priorities
* Modaltrans experience would be advantageous, but isn't essential
Additional information:
* Salary: £29,000 – £35,000 depending on experience
* Location: Solihull
* Monday–Friday, 8:45am–5:15pm, with a one-hour lunch
* Office-based
* Free on-site parking
* 20 days holiday + bank holidays
* Holiday allowance increases to 24 days + bank holidays after 12 months
* Increases again to 25 days + bank holidays after 24 months
* Customs clearance is handled separately, so hands-on customs clearance experience isn't required
This is a great opportunity for an experienced Ocean Freight professional looking to take ownership of Import and/or Export operations within a growing freight forwarding business
Salary description
£29000.00 - £35000.00 per year