Location: South West London
Salary: £30-£38k
Hours: Monday to Friday, 9:00am - 5:30pm
Contract: Permanent
A well-established and highly regarded independent estate agency is seeking an experienced Property Manager to join its busy and successful Property Management team based in South West London.
Key Responsibilities
Managing a portfolio of residential rental properties across South West London.
Acting as the primary point of contact for landlords, tenants and contractors.
Handling day-to-day maintenance issues and arranging repairs through approved contractors.
Obtaining quotations, instructing works and monitoring progress through to completion.
Conducting routine property inspections and producing detailed inspection reports.
Managing tenancy renewals and negotiating terms where required.
Overseeing compliance requirements including gas safety certificates, EICRs, EPCs and smoke alarm regulations.
Managing check-ins, check-outs and deposit-related matters.
Responding promptly and professionally to landlord and tenant enquiries.
Maintaining accurate records and updating the property management system.
Liaising closely with Lettings, Accounts and external contractors to ensure a smooth customer experience.
Ensuring all managed properties remain compliant with current legislation and company procedures.
Requirements
Previous experience within residential Property Management.
Excellent communication and customer service skills.
Strong organisational skills with the ability to manage a busy workload.
Ability to build and maintain positive relationships with landlords, tenants and contractors.
Good working knowledge of current lettings and property management processes.
Strong attention to detail and problem-solving abilities.
Confident using Microsoft Office and property management software.
A professional, proactive and team-oriented approach.
Desirable
ARLA qualification or working towards a professional property qualification.
Experience managing a residential portfolio independently.
Knowledge of current residential tenancy legislation and compliance requirements.
Full UK driving licence.
Experience working within a busy London estate agency environment.
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Salary description
£30000.00 - £38000.00 per year