The Receptionist & Event Assistant serves as the first point of contact for visitors, clients, and stakeholders while providing administrative support and assisting in the planning, coordination, and execution of company events. This role requires excellent communication, organizational, and customer service skills to ensure efficient front office operations and successful event delivery.
Key Responsibilities
Reception & Front Office
* Welcome and assist visitors, clients, and guests in a professional and courteous manner.
* Answer, screen, and direct incoming phone calls and emails.
* Maintain a clean, organized, and professional reception area.
* Manage visitor registration, appointments, and meeting room bookings.
* Receive, sort, and distribute incoming mail, courier packages, and deliveries.
* Coordinate with internal departments regarding visitor appointments and administrative requests.
* Maintain office supplies and coordinate replenishment as needed.
* Perform general administrative tasks, including filing, photocopying, data entry, and document preparation.
Event Support
* Assist in planning, organizing, and coordinating company meetings, conferences, training sessions, and special events.
* Coordinate event logistics, including venue setup, equipment, catering, transportation, and accommodation where applicable.
* Liaise with vendors, suppliers, and service providers to ensure timely delivery of event requirements.
* Support guest registration, check-in, and attendee assistance during events.
* Prepare event materials such as agendas, name badges, promotional items, and presentation materials.
* Monitor event activities and provide on-site support to ensure smooth event execution.
* Collect feedback and assist in preparing post-event reports and evaluations.
* Maintain event inventories and ensure event materials are properly stored.
Qualifications
* Bachelor's degree or diploma in Business Administration, Hospitality, Event Management, or a related field is preferred.
* 1–3 years of experience in reception, administration, hospitality, or event coordination is preferred.
* Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
* Excellent verbal and written communication skills.
* Strong organizational, multitasking, and time management abilities.
* Professional appearance and customer-focused attitude.
* Ability to work independently and collaboratively in a team environment.
* Willingness to work flexible hours when supporting company events
Salary description
£12.71 - £12.72 per hour