are excited to be working with a fantastic client of ours to bring you this exciting
Sales Project Manager
position. Working within the Customer Experience team, you will play a pivotal role in supporting the branch network, sourcing hard-to-find parts, developing sales capability through training initiatives, and delivering exceptional customer service. Working hours are based on a 42.5 hour contract, salary basic starts at £38,000. This role can be based throughout the Midlands or Yorkshire, you
must
have aftermarket parts experience for this role
Job Duties Include:
Support customers and branch teams in sourcing hard-to-find automotive parts
Assist with Sales Academy initiatives and training programmes across the business
Handle inbound customer support and sales enquiries professionally and efficiently
Provide product information, order support, and issue resolution relating to parts supply
Work closely with branch teams to ensure a seamless customer experience
Maintain high service standards and response times
Act as a key link between branches, suppliers, logistics teams, and internal departments
Share insights on recurring issues, product gaps, and customer requirements
Support process improvements to enhance service delivery and operational efficiency
Promote current offers and promotions to customers
Liaise with logistics teams to ensure parts are delivered on time
Provide branch phone cover and additional support where required
Represent the business professionally and uphold company values at all times
Requirements:
Previous experience within sales support, customer service, parts sourcing, or a similar automotive role
Strong problem-solving ability with a proactive and solution-focused mindset
Excellent communication and interpersonal skills
Ability to manage multiple priorities and work effectively under pressure
Strong organisational skills and attention to detail
Comfortable supporting or delivering training sessions
Good commercial awareness and customer focus
Knowledge of MAM, Auto Part OE Catalogues and Parts Link systems
Strong supplier and automotive parts knowledge
Computer literate with good IT skills
Full UK Driving Licence with a maximum of 6 points
Reasons to Apply:
Join a well-established and successful automotive business
Varied and rewarding role with real responsibility
Opportunity to support and influence branches across the network
Supportive working environment
Ongoing training and development opportunities
Genuine career progression prospects
Opportunity to make a significant impact within the Customer Experience team
This is an excellent opportunity for an experienced and customer-focused automotive professional looking for their next challenge within a thriving business environment. To apply for this role, send your CV in confidence to us here at
Aka Recruitment
, job reference for this role is Aka3834
Salary description
£38000.00 - £38000.00 per year