The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service.
The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Y
Duties:-
* Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)
* Managing bookings, collections, transport, and liaising with overseas agents/customers
* Preparing and processing shipping documentation
* Submitting import & export customs entries
* Building strong relationships with customers, suppliers, and partners to deliver excellent service
* Providing quotations, pricing jobs, and raising invoices accurately
* Handling multiple shipments simultaneously and communicating effectively at all times
Experience Needed:-
* Imports or exports (or both) within the freight forwarding industry
* Excellent customer service skills with a professional telephone manner
* Highly organised, detail-oriented, and able to work to strict deadlines
* Ability to thrive in a fast-paced, time-critical environment
Benefits:-
* Annual and Performance bonuses
* Additional payments (on call once trained)
* Career progression opportunities within a growing business
Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) - paid as overtime and also have the Monday off
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Salary description
£35000.00 - £43000.00 per year