Location: Birmingham
Job Type: Temp to Perm
Salary: £13.00 per hour
We are looking for an experienced and customer-focused Car Parts Advisor. This is an excellent opportunity for someone with experience in the automotive parts industry who enjoys building relationships with trade and retail customers, providing expert product advice, and delivering outstanding customer service.
What You'll Be Doing
Serving trade and retail customers at the counter, over the phone, and via email.
Identifying customer requirements and supplying the correct automotive parts and accessories using electronic parts catalogues.
Building strong relationships with local garages, workshops, and regular trade customers.
Maximising sales opportunities through product recommendations, upselling, and promoting current offers.
Processing orders accurately using the point-of-sale system and ensuring efficient order fulfilment.
Maintaining high standards of stock presentation, merchandising, and branch housekeeping.
Working closely with the warehouse and wider branch team to ensure excellent customer service and achieve branch sales targets.
What We're Looking For
Previous experience in a trade counter, motor factor, automotive parts, or vehicle dealership parts department is highly desirable.
Good knowledge of automotive parts and the ability to identify the correct components for customers.
A proven track record of delivering excellent customer service and achieving sales targets.
Strong communication and relationship-building skills with both trade and retail customers.
Availability to work one Saturday in every three.
What We Offer
£13.00 per hour
Temp-to-perm opportunity with the chance to secure a permanent role.
Ongoing product and technical training.
A supportive, friendly, and team-focused working environment.
The opportunity to develop your career within a growing automotive parts business.
If you have experience working on a trade counter or within a motor factor and enjoy helping customers find the right parts while driving sales, we'd love to hear from you.
Apply today or contact Gabriele Strazdauskaite on (phone number removed) or (url removed) for more information
Salary description
£13.00 - £13.00 per hour