This is a full time, in office role - Mon to Fri - Salary £47k
Duties Include:
* Plan and manage air freight shipments from start to finish, including customs clearance in both the UK and at the destination, in line with customer requirements.
* Issue MAWB, HAWB, manifest, and any other required shipping documents.
* Prepare and submit customs documentation, including export declarations, export licenses, CITES, and ATA Carnets, and apply for Carnets and CITES permits as required.
* Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise.
* Support other members of the export team as needed to ensure smooth operations.
* Update shipping files and internal systems, while consistently keeping customers informed of their shipment status.
* Liaise with airlines in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports.
* Ensure all quality controls procedures are updated and adhered to.
* Prepare and complete quotations and invoicing accurately and on time.
Ideal Requirements:
* Experience in freight forwarding / logistics is a must, preferably specialised in the movement of high value goods.
* Supervisory experience, preferably in a similar role.
* Possess a positive and professional customer focus and can-do attitude.
* Good organisational skills with the ability to meet deadlines.
* Works well under pressure and is able to multitask in a fast-paced setting.
* Knowledge of customs regulations and export procedures required.
* Knowledge of AS400/SAP/MS Office is preferable.
* Knowledge of CDS for customs purposes.
* English language required.
* Italian / French language is preferable.
* No criminal convictions – subject to full DBS check
Salary description
£47000.00 - £47000.00 per year