Location: St Johns Wood
Hours: Monday-Friday, 9:00am-6pm
About My Client
A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities.
The Role
This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process.
Key responsibilities
Managing landlord onboarding from compliance through to marketing
Sending out paperwork and ensuring properties are fully compliant
Creating and maintaining accurate property records on internal systems
Booking photography, floorplans and EPCs with external suppliers
Liaising with internal teams to ensure all documentation is in place ahead of move-ins
Handling incoming calls and enquiries professionally
Providing feedback to landlords, tenants and applicants
Preparing marketing materials and market appraisal packs
Supporting with audits and ensuring adherence to procedures
Managing invoices, expenses and general administration
What You'll Need
Minimum 1 year's experience within an administrative role
Ideally experience within lettings, estate agency or property
Strong organisational skills and ability to manage a busy workload
Excellent written and verbal communication skills
High attention to detail and accuracy
Confident IT skills including Microsoft Office
Professional telephone manner and client-facing confidence
A proactive and team-focused approach
What's on Offer
Competitive salary with bonus structure
Structured training and progression opportunities
Supportive and collaborative team environment
Access to a strong benefits package
Opportunity to join a well-established, reputable brand
Salary description
£32000.00 - £34000.00 per year