Gillespie Recruitment are recruiting an Operations Support Assistant on behalf of a well-established organisation supporting individuals on their self-employment journey through advice, guidance and business start-up workshops.
As a Operations Support Assistant, you'll be the first point of contact for clients, providing excellent customer service while supporting advisers, coordinating workshops and maintaining accurate records.
Key Responsibilities
* Act as the first point of contact via phone, email, web enquiries and face-to-face visits
* Support individuals interested in becoming self-employed
* Coordinate business start-up workshops and schedules
* Maintain accurate client records and CRM systems
* Liaise with clients, partners and internal teams
* Assist with funding claim documentation and reporting
* Provide administrative support to Business Advisers and management
* Ensure information and website content remains accurate and up to date
About You
* Previous experience in an administration, office support or customer service role
* Strong communication and organisational skills
* Confident using Microsoft Office and database systems
* Excellent attention to detail
* Positive, proactive and customer-focused approach
* Knowledge of business support or start-up environments is desirable
What's On Offer
* Operations Support Assistant role with an established organisation
* Supportive team environment
* Full-time office-based position
* Part-time considered (Monday and Friday required)
* Opportunity to support new business start-ups
* 6-month fixed-term contract
If you're an organised and motivated Operations Support Assistant seeking your next opportunity, we'd love to hear from you.
Apply today for this Operations Support Assistant position
Salary description
£25877.00 - £25877.00 per year