Operations Support Assistant

Are you an organised and customer-focused administrator looking for a varied role where you can make a real difference?
Gillespie Recruitment are recruiting an Operations Support Assistant on behalf of a well-established organisation supporting individuals on their self-employment journey through advice, guidance and business start-up workshops.
As a Operations Support Assistant, you'll be the first point of contact for clients, providing excellent customer service while supporting advisers, coordinating workshops and maintaining accurate records.
Key Responsibilities
* Act as the first point of contact via phone, email, web enquiries and face-to-face visits
* Support individuals interested in becoming self-employed
* Coordinate business start-up workshops and schedules
* Maintain accurate client records and CRM systems
* Liaise with clients, partners and internal teams
* Assist with funding claim documentation and reporting
* Provide administrative support to Business Advisers and management
* Ensure information and website content remains accurate and up to date
About You
* Previous experience in an administration, office support or customer service role
* Strong communication and organisational skills
* Confident using Microsoft Office and database systems
* Excellent attention to detail
* Positive, proactive and customer-focused approach
* Knowledge of business support or start-up environments is desirable
What's On Offer
* Operations Support Assistant role with an established organisation
* Supportive team environment
* Full-time office-based position
* Part-time considered (Monday and Friday required)
* Opportunity to support new business start-ups
* 6-month fixed-term contract
If you're an organised and motivated Operations Support Assistant seeking your next opportunity, we'd love to hear from you.
Apply today for this Operations Support Assistant position