Location: Gloucester, UK
Salary: £24,300 - £25,100 per annum
Hours: 36.75 hrs per week
Working Days: Thursday, Friday and Monday (09:00 - 18:00), Saturday (10:00 - 17:00), Sunday (11:00 - 16:00)
Main Purpose:
Hosting Customers within the Showroom, assisting them in their product decisions and design projects
Showroom Responsibilities:
* Greeting customers and making sure they are always looked after (this includes making teas/ coffees etc).
* Making sure the sample wall is always replenished.
* Help keeping the products/ showroom clean and dust-free, assist changing displays where required making sure the showroom is looking fresh. Straightening shades and making sure all lamps have bulbs.
* Assisting with customer service when needed (emails and phones).
* Make sure all products are labelled, and prices are all correct.
* Assisting with replenishing seconds showroom and labelling each product with the correct discount based on the damage and guidance.
The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.
Skills:
* Customer Service
* Relationship building
* Organisation
* Time management
* Communication
* Methodical and accurate
* Problem solving
* Numeric literacy
Qualifications & Experience:
* Retail or Showroom experience (3yrs preferably)
* Stakeholder management
* Interiors and/or lighting industry experience desirable
Pooky Personalities we are looking for:
* Enthusiastic – demonstrates engagement, interest, and a willingness to learn.
* Do the right thing – be honest and open in all that you do and say.
* Problem solvers – be excited about finding solutions that improve our business, customer service and culture.
* Smart – be keen and inquisitive, constantly questioning, observing, and delving into the depths of knowledge with a curiosity that fuels thoughtful and perceptive thinking.
* Committed – take ownership for everything you do and be a positive ambassador for Pooky in and out of work.
* Team player – be supportive of each other, working together for the benefit of us all.
Benefits
* Bank holidays are non-working days
* Access to retail discounts and salary sacrifice initiatives
* Health Cash Plan
* Annual Bonus scheme
* Onsite free lunch provided once a week
* Summer and Winter company events
Salary description
£24300.00 - £25100.00 per year