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The Supplier Management Lead is responsible for establishing, managing, and optimising supplier relationships to ensure delivery of secure, compliant, and high-quality services.
You will oversee supplier performance, contractual governance, and risk management, acting as a key interface between suppliers and internal stakeholders while supporting regulatory compliance and business objectives.
Key Responsibilities
* Lead supplier selection, onboarding, and relationship management
* Negotiate supplier contracts and commercial terms
* Monitor supplier performance against SLAs, KPIs, and obligations
* Conduct supplier reviews and audits to ensure compliance and quality
* Manage supplier risk assessments and due diligence activities
* Identify and mitigate supplier-related risks and issues
* Collaborate with Procurement, Legal, and business stakeholders
* Maintain audit-ready records of supplier performance and interactions
* Support budgeting and forecasting for supplier-related costs
* Drive continuous improvement and innovation in supplier management
* Act as escalation point for supplier service or contractual issues
* Ensure alignment with financial services regulatory requirements
* Support audits, compliance reviews, and risk assessments
* Produce reporting, dashboards, and performance insights
* Support contract renewals and supplier scope changes
Experience & Knowledge
Essential:
* Experience in supplier management, procurement, or vendor governance
* Strong understanding of contracts, performance management, and risk
* Experience working in regulated environments (ideally financial services)
* Strong stakeholder management and negotiation skills
* Strong analytical and reporting capability
Desirable:
* Experience with AML, KYS, or supplier due diligence processes
* Experience across IT, cloud, or managed service suppliers
Ready to apply? Click ‘apply’ and join Claranet today.
For full job description, please visit our careers site