Working within the property maintenance team, you'll act as the technical expert for renewable and low-carbon assets, including air source heat pumps, solar PV systems and emerging technologies. Approximately 50% of your time will be spent supporting operational delivery, diagnostics and complex repairs, with the remaining 50% focused on technical development, team upskilling, standards development, quality improvement and strategic support.
Responsibilities:
Act as the organisation's technical lead for air source heat pumps and low-carbon heating technologies.
Diagnose complex faults, recurring defects and system performance issues.
Provide specialist technical support to operatives, contractors and management teams.
Attend properties requiring advanced technical investigation and support.
Improve first-time fix rates and reduce repeat repairs.
Lead the development and ongoing improvement of heat pump technical standards and procedures.
Develop guidance relating to servicing, commissioning, diagnostics, controls optimisation and resident handovers.
Capture operational learning and embed continuous improvements across the service.
Deliver technical coaching, toolbox talks and practical training to operatives and wider teams.
Support the long-term low-carbon heating strategy alongside Asset Management and Development teams.
Contribute to investment planning, lifecycle management and future renewable technology programmes.
Analyse asset data to identify trends, recurring issues and performance improvements.
Act as the key technical contact for manufacturers and specialist contractors.
Monitor installation quality and technical compliance across renewable technology projects.
Ensure all installations comply with statutory regulations, manufacturer requirements and warranty obligations.
Support quality assurance activities and challenge poor practice where necessary.
Requirements:
Significant experience working with air source heat pumps and renewable heating technologies.
Strong fault-finding and diagnostic experience across heating systems, controls and hydronic systems.
Experience servicing, maintaining and commissioning heat pump systems.
Good understanding of low-temperature heating principles, controls and system optimisation.
Experience mentoring, coaching or supporting technical and trade-based teams.
Knowledge of housing standards, landlord compliance obligations and property maintenance environments.
Understanding of relevant legislation, statutory requirements and building regulations.
NVQ Level 3 or equivalent in Plumbing, Heating, HVAC or Building Services.
Heat Pump Qualification (BPEC or equivalent).
F-Gas Certification.
Unvented Hot Water Qualification.
Strong IT skills and experience using digital maintenance and repairs systems.
Excellent communication and stakeholder management skills.
Full UK driving licence.
Desirable:
Membership of a relevant professional body such as IGEM or CIPHE.
IOSH qualification or advanced health and safety certification.
Experience working within social housing, housing associations or property maintenance services.
This is an excellent opportunity to take ownership of renewable technology standards and performance while helping shape the future delivery of sustainable heating solutions across a growing residential portfolio
Salary description
£52471.00 - £52471.00 per year