Job Type: Full-time, Permanent
We are recruiting for an Export Operations Clerk for an independent freight forwarder who specialises in air freight, focused on delivering reliable and efficient logistics solutions.
The Role The Air Freight Operations Coordinator will manage export shipments from booking through to final delivery. This is a hands-on role suited to someone who understands air freight operations in depth and takes full ownership of their work.
Key Responsibilities
End-to-end coordination of air freight export shipments
Booking freight with airlines and overseas agents
Preparing and checking air freight documentation, including:
HAWB / MAWB
Commercial invoices
Packing lists
Dangerous Goods (where applicable)
Liaising with customers, airlines, handling agents, and overseas partners
Monitoring flight schedules and proactively managing delays or disruptions
Ensuring accurate job costing and file completion
Supporting urgent and time-critical shipments when requiredRequirements
Proven experience in air freight operations within a freight forwarding environment
Strong knowledge of air export processes
Highly organised with strong attention to detail
Reliable and able to take ownership of tasks
Confident communicator with both customers and suppliers
Ability to work independently and manage competing prioritiesDesirable Skills & Experience
Experience with e-Customs systems
Familiarity with cargo forwarder / freight management software
Experience handling AOG, pharmaceutical, or time-critical freight
Dangerous Goods certification or working knowledgeWhat We Offer
Competitive salary (dependent on experience)
Office-based role within a growing independent freight forwarder
Supportive and professional team environmentBenefits
Company pension
Gym membership
On-site parking
Private medical insurance
Salary description
£30000.00 - £35000.00 per year