This is an opportunity to join a highly successful, forward-thinking business that is forecasting exceptional growth in the coming years. Continued investment and development have created a positive environment where people are encouraged to contribute ideas, build their skills and share in the company's success.
The Opportunity
As Internal Sales Support, you'll be part of a close-knit and expanding team, helping to deliver an excellent customer experience while supporting the company's wider sales objectives.
This is a varied, fast-paced role that would suit someone with customer service or internal sales experience who is commercially aware, highly organised and keen to develop. You'll have the opportunity to build strong customer relationships, identify sales opportunities and work collaboratively with colleagues across the business in processing and delivering orders for both stock and bespoke materials for their high end, premium product to UK trade customers.
Your Responsibilities
Building and maintaining positive, long-term customer relationships
Identifying opportunities to increase sales and introduce customers to additional products
Proactively supporting sales activity, including opportunities linked to performance-based incentives
Working closely with the external sales team to share leads, information and customer insights
Contributing towards individual and team KPIs and sales targets
Processing orders, quotations, returns and associated documentation accurately
Coordinating with warehouse teams to support timely dispatch and delivery
Responding to customer enquiries by telephone and email
Providing accurate information regarding pricing, availability and delivery timescales
Resolving customer queries and complaints professionally and with genuine care and interest
So, about you!
You'll be motivated, customer-focused and comfortable working in a busy office environment. Previous internal sales or customer service experience would be beneficial, although it is not essential for someone with the right attitude and transferable skills from a B2B sales or service industry.
Ideally, you will have:
A confident and professional telephone manner
Strong written and verbal communication skills
A natural ability to build rapport with customers
Commercial awareness and a goal-oriented approach
Excellent organisation and prioritisation skills
The ability to manage several tasks at once
Strong Microsoft Office skills and confidence using technology
The ability to learn new systems quickly
A collaborative approach, combined with the confidence to work independently
And be happy to work in the company of the office dog!
Salary and Benefits
The company offers a good overall package, including:
£28,500 basic salary
Quarterly bonus scheme of up to 5% per quarter, equivalent to potential annual bonus earnings of up to 20%
25 days' annual leave plus bank holidays
Hybrid working, with two days per week from home after successfully completing probation
6% employer pension contribution
Life insurance worth four times your salary
Free on-site parkingPlease note, the nearest train station is apx 30 minute walk away. Bus routes come in from Chesham and Aylesbury with connecting services from Ashridge, High Wycombe, Amersham, Hemel, Berkhamsted and Northchurch. Please check your service can get you to the town comfortably for 9-5 hours.
Application and Interview Process
The position is available to start as soon as the interview process has been successfully completed.
Applications will be reviewed as they are received, and shortlisted candidates will be contacted during the week commencing 28 September 2026.
If you're looking for a varied, customer-focused sales role within a growing business and would be proud to work with a premium product, we'd love to hear from you.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Salary description
£28500.00 - £28500.00 per year