You will be the key contact for tenants and residents who require more intensive, person-centred support. From safeguarding and health challenges to financial difficulties or tenancy risks, you’ll coordinate multi-agency responses and work collaboratively with both internal teams and external partners to help people overcome barriers and build brighter futures.
Salary: From £20.21ph paye or up to £27.21ph via Umbrella
Key duties:
• Deliver high quality, trauma-informed support to individuals and families
• Address issues such as tenancy breakdown risk, domestic abuse, mental health, hoarding, social isolation and poverty
• Coordinate support and interventions across agencies including social care, health, housing and the voluntary sector
• Develop and manage individual support plans and tenancy agreements, prioritising resilience and independence
• Support and coach individuals through complex circumstances, including safeguarding concerns
• Maintain accurate records, report outcomes and contribute to service improvement
Criteria:
• Experienced in creating tenancy agreements
• Confident in safeguarding procedures, tenancy-related support, and collaborative casework
• Strong understanding of housing, and welfare issues
• Excellent interpersonal and organisational skills
• Solution-focused, emotionally resilient and empathetic
• Ability to manage a caseload and work both independently and in teams
• Comfortable using IT systems and maintaining detailed records
• A full UK driving licence is desirable
Please apply now for immediate consideration or call Vickie Marshall to discuss further
Salary description
£20.21 - £27.21 per hour