This vital role is evenly split across Northampton, Wellingborough, and Lutterworth, supporting the performance, planning, and decision-making processes at each location. You’ll be responsible for interpreting complex data sets, developing planning tools, and delivering actionable insights to key stakeholders across the business.
If you're passionate about analytics, confident in stakeholder engagement, and eager to drive meaningful impact, you could be our next Data & Planning Manager.
About the Role
What You’ll Be Doing
Analyse data to support resource planning, forecasting, and invoicing accuracy and interpret customer forecasts to align resource planning.
Maintain and develop monthly MI packs for senior management.
Collaborate with IT to scope and build daily operational reporting tools and distribute daily performance reports across internal and external teams.
Build and maintain SLA and KPI reports for both clients and internal teams.
Develop peak planning documents for multiple fulfilment sites.
Interpret customer forecasts to align resource planning.
Identify and recommend process and productivity improvements.
Assist in developing customer-facing reporting portals.
Ensure stakeholders are accountable for reporting responsibilities.
Benefits
23 days' annual leave
Company Pension
Long service rewards: both financial and leave-based.
Health cash plan.
Life assurance scheme.
Critical Illness Cover
Career development opportunities.
Access to a well-established Employee Assistance Programme provider.
Company Car
Access to our prestige benefits and rewards portal.
And other excellent benefits you'd expect from a market leader.
Requirements
Skills & Experience
Previous experience in a logistics or operational setting - experience in e-commerce or fulfilment is highly desirable
Strong analytical mindset and attention to detail with a demonstrable ability to manage and interpret large data sets
Ability to work under pressure and meet deadlines
Confident communicator with great presentation and influencing skills
Strong problem-solving and ownership mentality; comfortable challenging existing processes to drive improvement
Excellent organisational skills with a proactive approachTechnical Experience
Proficient in Excel and Microsoft Office
Experience with SQL and/or other data tools
Good understanding of IT systems and reporting platformsEducation
Minimum A-Level qualification (or equivalent)
Formal training in Excel and SQL preferredOther Requirements
Full UK Driving Licence and willingness to travel across the UK to support fulfilment sites
Flexibility to adapt working hours based on operational needStep into a strategic role that shapes operations. Join us as a Data & Planning Manager today
Salary description
£42210.00 - £47180.00 per year