We are looking for an organised and customer-focused Sales Support Administrator to join our clients busy team. You will provide administrative support to the sales function, ensuring excellent customer service and the efficient processing of orders.
Key Responsibilities
Respond to customer enquiries via telephone and email.
Prepare quotations and support Account Managers with customer requirements.
Process customer and supplier orders using the CRM system.
Manage returns and repairs
Liaise with suppliers and internal teams to ensure on-time deliveries.
Maintain allocated customer accounts
Support customer meetings and help build strong client relationships.
Assist with sales administration, reporting and data analysis.
Ensure accurate record keeping using CRM, Microsoft Word and Excel.
Skills & Experience
Previous experience in sales support, sales administration or customer service.
Strong communication and organisational skills.
Experience using CRM systems and Microsoft Office, particularly Word and Excel.
Ability to manage multiple tasks, work accurately and provide excellent customer service.
Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
Salary description
£27000.00 - £27000.00 per year