Please note, this role includes oversea travel as part of the role
Duties:
Install, test, service and repair/rebuild CNC machines ensuring the equipment conforms with company operating specifications and customer requirements.
Promotion of the clients machine tool performance & reliability, engineering competencies and customer service excellence.
Provides prompt engineering support to customer manufacturing operations relating to the machine tool installation, product performance, operating & maintenance procedures on customer premises.
Provides timely accurate technical advice to customers.
Evaluates product/service performance in the field.
Provides technical inputs into development and evaluation of new products.
Feeds back intelligence relating to customer needs, product & service performance, competitor product performance and sales activity to management.
Ensures products conform to customer production & quality requirements.
Experience required
* Engineering competencies to a minimum of trade level
* Tertiary in engineering mechanical or electrical (advantageous)
* Completed studies in business administration (advantageous)
* Customer service engineering experience in a geographically dispersed organization
Salary description
£50000.00 - £50000.00 per year