Service Engineer

We are lookingf for a Service Engineer with a background in Mechanical and Electrical Engineering maintainece to join one of our clients who's Head office is based in Coventry

Please note, this role includes oversea travel as part of the role

Duties:

Install, test, service and repair/rebuild CNC machines ensuring the equipment conforms with company operating specifications and customer requirements.

Promotion of the clients machine tool performance & reliability, engineering competencies and customer service excellence.

Provides prompt engineering support to customer manufacturing operations relating to the machine tool installation, product performance, operating & maintenance procedures on customer premises.

Provides timely accurate technical advice to customers.

Evaluates product/service performance in the field.

Provides technical inputs into development and evaluation of new products.

Feeds back intelligence relating to customer needs, product & service performance, competitor product performance and sales activity to management.

Ensures products conform to customer production & quality requirements.

Experience required

* Engineering competencies to a minimum of trade level

* Tertiary in engineering mechanical or electrical (advantageous)

* Completed studies in business administration (advantageous)

* Customer service engineering experience in a geographically dispersed organization