Grade: 4.3
Hours: 40 hours per week, Mon-Fri 08:30am - 5pm
Location: 1 Station Road
Four Ashes
Wolverhampton
West Midlands
WV10 7DG
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
As a Contract Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
25 days of annual leave plus bank holidays
Access to our company/people's pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
24 hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
Manage internal and external stakeholder relationships to ensure contractual KPIs and service level agreements are consistently met or exceeded
Analyse customer requirements and operational challenges to identify solutions that optimise contract revenue, margin performance and service efficiency
Produce accurate, timely and comprehensive reporting on all contract activities, including performance metrics, compliance data and operational outputs
Act as primary point of contact for DESA customers, ensuring service delivery aligns with contractual specifications while identifying opportunities for service expansion and new business development
Monitor market conditions and competitor activity to maintain Veolia's competitive positioning within the DESA framework
Implement waste hierarchy principles across all operations
Coordinate task allocation and tracking systems to ensure all work orders are assigned to correct recipients and monitored through to completion
What we're looking for;
A Level standard education or equivalent vocational qualification
Proven experience in a customer-facing role within the waste management, recycling, environmental services or logistics sectors
Demonstrable experience in contract management, account management or service coordination
Strong analytical capabilities with experience in performance reporting, data analysis and KPI management
Proficiency in Microsoft Office suite (Excel, Word, Outlook) and experience with CRM or job management systems
Understanding of waste classification, duty of care documentation and environmental compliance requirements
Knowledge of DESA (Defence Estate Services Authority) contracts or public sector procurement frameworks would be advantageous
Experience with waste transfer notes, consignment notes and hazardous waste documentation
Familiarity with waste industry regulations including Environmental Permitting Regulations and Waste (England and Wales) Regulations
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.
Job Posting End Date:
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive
Salary description
£30900.00 - £30900.00 per year