About the Company
We require an experienced Commercial Loss Adjuster to complement an existing team, handling a wide variety of Commercial property damage and Business Interruption losses.
About the Role
You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria.
Responsibilities
- Monthly settlement and/or financial targets will also be set by your line manager.
- Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery.
Qualifications
- Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service.
Required Skills
- Customer focus with a track record of delivering outstanding levels of service.
- Solid experience of dealing with commercial claims.
- Ideally be or have a commitment to progress with CII and CILA qualifications.
- Superb communications skills.
- IT proficient.
- Ability to work as part of a team.
- The ability to work on your own initiative and take ownership of your own caseload of claims.
- Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim.
- Able to build good relationships with clients.
- Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge.
- Be able to prioritise your workload on a daily basis.
- Ideally be educated to an advanced level.
- Full UK Driving Licence is essential.
Pay range and compensation package
- Competitive salary depending on skills, experience and qualifications.
- 20% Bonus structure.
- Company car or car allowance.
- Flexible working, whether from office and/or home.
- Healthcare scheme.
- A Self Invested Personal Pension Scheme.
- Annual leave allowance of 25 days + public holidays.
- Discounts on various products and services.
- Employee assistance programme for employee wellbeing.
- Life assurance.
- Group Income Protection.
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps.