As a Receiving Clerk for the Waldorf Astoria Amsterdam, you will be responsible for the acceptance and control of all incoming deliveries, maintaining an optimal goods inventory, correct storage and issue of goods. You will be ensuring the receiving and distribute goods and equipment on the basis of the purchasing provisions and regulations of Hilton Worldwide.
Next to that every team member at the Waldorf Astoria Amsterdam will be ensuring consistent quality of customer service is provided to the guests in accordance with the Waldorf Astoria True Service Standards.
To provide guests with a memorable stay experience that is personalized to their needs, throughout their stay at the hotel by ensuring that the team is responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.
Supports team members on a daily basis with any queries and issues that may arise, engages with them to ensure well-being and satisfaction. Has the responsibility to assist the management to drive and deliver positive results.
What will it be like to work for this Hilton Brand?
In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a flawless experience.
If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Amsterdam. Because it is with Waldorf Astoria Amsterdam, we promise our guests a memorable experience anytime they visit this extraordinary property. To help our team members reach the level we require, a multitude of internal and external trainings are offered. Additionally we show our dedication towards development and growth through semi-annual performance reviews.
What will I be doing?
As a Receiving clerk you will be performing the following tasks to the highest standards, divided into the following key result areas for this position: Receiving and Delivering, Inventory, Administration and General functions.
Receiving and Delivering
Acceptance and close control of all incoming goods in respect of volume, quality and quantity, based on BirchStreet system usage.
Verify the accuracy and accept all purchased products into the hotel.
Communicate immediately on delivery discrepancy to relevant departments and suppliers.
Ensure that all items are transported to the respective departments.
Ensure all goods are properly received in Birch Street System.
Inventory
Support and advise the involved departments to maintain the proper par-stock levels and physical inventory counting with external inventory consultants.
Administration
Use the hotel computer system as a rational organizational tool for managing and establishing orders, bookings.
Enter all external goods movements daily in Birch Street.
Ensure all logs are up to date for “goods in”, “transfer” and “goods out”.
Adhere to the ordering and receiving schedule and ensure all orders are placed and received timely.
General
Attend mandatory daily briefings and departmental meetings, etc.
Keep clean and organized the loading bay area
Execute on ad hoc tasks and/or requests as instructed by the Management.
Demonstrates complete working knowledge of the Waldorf Astoria Amsterdam Service Delivery Standards.
Participates in developing new programs and ideas to improve SES, guest satisfaction and revenue sources.
Supportive function:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Assist in the daily operation of the storeroom to include, but not limited to, receiving and placing products, reconciling received items to purchase orders to verify accuracy
Ensure compliance with all federal, state, local and company regulations regarding storage, safety and sanitation.
What are we looking for? A Receiving Clerk with Waldorf Astoria Amsterdam is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude and good communication skills
Committed to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or as part of a team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous receiving experience with stock control responsibility
Relevant degree, in Accounting or related business discipline, from an academic institution
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the GO Hilton program, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 8,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage. In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 18 global brands. The magnitude of this company leads to numerous career opportunities worldwide. The company also manages the world-class guest reward program Hilton Honors®.