Workplace Service Analyst
Job Description:
Who are we?
Arrow Electronics is a dynamic and innovative organization operating a high-tech distribution center in Sevenum. We are a team of passionate professionals striving for excellence. Technology and innovation are at the heart of what we do, and we're looking for an enthusiastic, tech-savvy individual to join us as a Workplace Services Analyst. Do you thrive on solving IT challenges and enjoy working in a fast-paced environment? Then we'd love to meet you!
What Will You Do?
As a Workplace Services Analyst, you'll be the backbone of our IT team, ensuring our IT equipment and systems in our distribution center run smoothly. You'll be the first point of contact for IT-related questions and issues, playing a key role in supporting our employees. Together with a team of 6 colleagues, a team leader, and an IT manager, you'll work to maintain and improve our IT infrastructure.
The team operates in three shifts, and the position requires availability for the following working hours:
- Early shift: 06:00-14:30
- Day shift: 08:00-16:30
- Late shift: 14:30-23:00
Your Responsibilities Include:
- Installing and maintaining IT equipment such as PCs, laptops, tablets, smartphones, label printers, and barcode scanners.
- Troubleshooting and performing minor repairs in both warehouse and office environments.
- Ensuring the continuity and availability of workstations and applications.
- Efficiently handling and following up on incidents and requests.
- Providing hands-on support to users, focusing on Warehouse Management Systems and office software/hardware.
- Documenting processes and contributing to the improvement of IT services.
You are a true IT problem-solver with a passion for technology. You're proactive, detail-oriented, and enjoy working in a team. Additionally, you meet the following criteria:
- You have an IT education at Level 3 or equivalent (e.g., through courses).
- You have strong knowledge of Windows operating systems and basic networking skills.
- You master one or more of the following languages: Dutch, English, or German.
- You are flexible with working hours (supporting early or late shifts as needed).
- You have excellent analytical skills, a proactive attitude, and work with precision and accuracy.
- You are a team player who enjoys sharing knowledge with colleagues and eager to learn.
At Arrow Electronics, you're not just getting a job - you're gaining an opportunity to grow in a challenging and inspiring environment. We offer:
- A competitive salary and excellent secondary benefits, including a smartphone, laptop, and bicycle plan.
- A retirement plan and travel allowance.
- A diverse and exciting role in a growing organization with enthusiastic colleagues.
- Opportunities for personal and professional development through training and courses.
At Arrow, we value innovation, collaboration, and personal growth. You'll be part of a close-knit team where your ideas and efforts truly make a difference. Together, we create impact!
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Location:
NL-Sevenum, Netherlands (Maarten de Vriesstraat)
Time Type:
Full time
Job Category:
Information Technology