- Processing sales and purchase orders in our ERP system.
- Coordinating transport and deliveries with suppliers and customers.
- Answering incoming calls and emails in Dutch and English.
- Forwarding more complex questions to the appropriate internal department.
- Handling complaints in a professional and courteous manner.
- Checking and preparing orders in the production system.
- Keeping the mailbox organized and following up administratively.
- Receiving drivers, registering them, and directing them to the correct department.
- Checking documents (such as delivery notes or schedules).
- You have an MBO+ (upper secondary) level of education and thinking.
- You have a good command of Dutch and English, both written and spoken. Knowledge of German is a big plus
- You work accurately and pay attention to detail.
- You are independent but also enjoy working in a team
- Available for 32-40 hours per week (preferably 40 hours)
- Experience in logistics and customer service (preferably in a production environment).
- Experience in customer contact or customer service in a similar role.
- Ability to ensure smooth communication between the customer and the organization.
- 24 vacation days.
- Pension plan (80% employer, 20% employee).
- Travel allowance.
- Year-end bonus (performance-based).
- Work in a collegial team with an informal atmosphere.
€3500.00 - €3500.00 monthly