Experiencegift has been recognised multiple times for exceptional growth and innovation. We won the Oryx Award 2023 from Het Financieele Dagblad and achieved the #1 position in the Deloitte Fast 50 ranking.
To support our continued growth, we are looking for a Chief of Staff to work closely with our founders in Amsterdam. This role is ideal for someone who wants to operate at the heart of a fast-growing scale-up, take ownership of high-impact projects across the business, and develop strong business judgement along the way.
About ExperiencegiftExperiencegift makes gifting easy and meaningful. We are the company behind Hotelgift, Flightgift, Traingift and Activitygift: premium gift cards redeemable at over 750,000 hotels, 400 airlines, 50,000 activities worldwide, and train journeys across Europe.
Our mission is to make gifting easy while offering the most meaningful gift of all: experiences. We believe the best gifts go beyond things. They create memories, connections and time together.
Founded in Amsterdam and active in more than 100 countries, Experiencegift is a global scale-up with offices in Amsterdam, London, Athens, New York and Dubai. Our international team represents more than 15 nationalities and is united by a shared belief in experiences over things.
The roleAs Chief of Staff, you will work directly with founders Loes Daniels and Jorik Schröder on a broad range of strategic and operational initiatives. You will take ownership of projects across product, marketing, customer support, operations, culture and internal communication, helping move ideas from concept to execution.
This is a highly dynamic role that requires strong judgement, prioritisation skills and the ability to operate independently. You will frequently be asked to assess situations, make recommendations, and drive execution with limited direction, acting as an extension of the founders within the organisation.
What will you do? Project ownership across the business- Lead and execute cross-functional projects from start to finish
- Drive product launches, from planning to go-live and post-launch evaluation
- Support and launch new marketing initiatives and experiments
- Improve customer support processes, tooling and workflows to enhance customer experience
- Identify operational inefficiencies and help implement scalable solutions
- Support the founders in shaping and strengthening company culture as the organization scales
- Help translate vision, values and priorities into clear internal communication
- Support company-wide updates, leadership messaging and internal initiatives
- Act as a cultural sounding board, identifying risks and opportunities early
- Ensure alignment between strategy, decisions and how they land in the organization
- Act as a thought partner to the founders on priorities and day-to-day decisions
- Analyse opportunities, challenges and trade-offs, and provide clear recommendations
- Prepare briefings, analyses and presentations to support decision-making
- Step in where needed to unblock teams and ensure progress
- Strong business judgement and the ability to make decisions with imperfect information
- Structured problem-solving and analytical skill
- Hands-on mindset with strong ownership mentality
- Excellent communication and stakeholder management skills
- Ability to prioritize effectively in a fast-moving environment
- Sensitivity for people, culture and organisational dynamics
- High level of integrity and discretion
- Fluent in Dutch and English
- A unique opportunity to work directly with experienced founders
- Broad exposure across all functions of a global scale-up
- Steep learning curve and clear growth opportunities
- Competitive salary and performance-based bonus
- Pension plan
- High-end laptop and professional tools
- Hybrid working policy
- Flexibility to work abroad for up to 2 weeks per year
- Annual company trip with the entire team
- A young, ambitious and international team based in Amsterdam
This is a full-time position (40 hours per week) based in Amsterdam, available as soon as possible.
Ready to accelerate your career and make real impact? Apply directly or visit our careers page for more information.
No agencies please. We manage our recruitment internally.
#J-18808-Ljbffr€70000 - €90000 monthly