Fulltime vacatures in Enkhuizen

Are you customer-oriented and do you enjoy interacting with people? Apply for a customer service employee position at Action in Zwaagdijk-Oost! Wat ga je doen?

Customer-focused, solution-oriented, and ready for a new challenge? Don't wait any longer: apply now! As a Polish customer service employee at Action's headoffice in Zwaagdijk-Oost, you'll step into an international environment where everyday is different. You'll be the hero who answers questions, solves problems, and leaves customers with a smile.

What will you do?

• You answer customer inquiries via phone, email, and chat;
• You help customers find the right solutions to their problems;
• You maintain contact with suppliers and shipping partners;
• You think in solutions, not in problems.

You will be working for a major player in the retail world: Action. They are known for their customer focus and international team spirit. Here, you'll have the opportunity to develop yourself and work in an environment where your opinion matters and where you have room to grow.

Why you?

You are a positive person who gains energy from customer contact. You are solution-oriented and proactive. A good command of Polish and English is a must. Do you speak an additional language? That's a plus! You're not afraid to pick up the phone or respond to emails, and you enjoy providing customers with a great experience. You will work in an international team and have the opportunity to further develop your customer service skills. This role is a temporary replacement for maternity leave.

Wat wij bieden

• Opportunity to develop customer service skills in an international work environment;
• Fulltime job at one of the largest retailers in the Netherlands;
• Salary based on age and experience € 15,- to € 16.00;
• Possibility to work from home;
• Travel allowance based on a reimbursement scheme;
• Opportunities for personal development within customer contact.

Wat wij vragen

• You speak and write fluent Polish and English;
• Do you speak an additional language? Perfect!
• You are available to start immediately;
• You are customer-oriented, energetic, and solution-driven;
• You have some experience in customer service.

Solliciteren Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op! Extra informatie Status Open Opleidingsniveaus Middelbare school, MBO Plaats Zwaagdijk-Oost Werkuren per week 32 - 38 Dienstverbanden Fulltime (startersfunctie), Fulltime (ervaren) Salarisindicatie Tussen €15,00 en €16,00 per uur Verantwoordelijk voor Beantwoord vragen, los problemen op en zorg voor een positieve klantbeleving voor Poolse klanten. Gepubliceerd op 27-05-2026