- Manage and process customer orders accurately and efficiently.
- Maintain customer records, quotations, and sales activities within the CRM system.
- Build and maintain strong relationships with B2B customers and dealers in the French market.
- Provide professional pre-sales and after-sales support via phone and email.
- Answer commercial and technical customer inquiries and coordinate solutions with internal departments.
- Inform customers about product availability, promotions, order status, and delivery information.
- Proactively identify sales opportunities and introduce new products and offers to customers.
- Collaborate closely with colleagues from Sales, Customer Service, Marketing, Logistics, and Technical Support to ensure excellent customer satisfaction.
- Support daily sales operations using CRM systems and other digital tools.
- Full professional proficiency in French (C2 level) and strong communication skills in English.
- Minimum of 2 years of experience in B2B sales, account management, customer service, or a similar commercial role.
- Experience working with French-speaking customers or business partners.
- Strong communication and relationship-building skills.
- A proactive, organized, and customer-oriented mindset.
- Living in the Netherlands or willing to relocate.
- A valid driver's licence is an advantage.
- A genuine passion for music and musical instruments is highly preferred.
- Experience as a musician, music retailer, studio professional, or active band member is considered a strong plus.
- You live in the Netherlands
- You have the valid working permit for the Netherlands
- Ideally, you are based in the Uithoorn or Vinkeveen area. The location is easily accessible by car, although public transport connections are more limited.
- The start date is ASAP - Full-time position (40 hours per week).
- Please note: this is 100% onsite (NO hybrid)
- Salary: Starting from €2,800 gross per month, depending on experience.
- Initial 7-month contract with the intention of long-term employment.
- Pension scheme (50% contribution) and travel allowance (EUR 0,25 per km)
- Holidays: 20 + 5 days
- International and informal working environment.
- Working hours from 8:30 - 17:00 hrs - from Monday until Friday
- Employee discounts on musical instruments and related products.
- Opportunities for professional growth and development within the music industry.
Salarisomschrijving
€2800 - €3000 monthly