Employment agency Manpower is looking for a Customer Service Representative for a company in Alkmaar.
As a Customer Service Representative, you will:
- Handle technical, commercial, and logistical inquiries from German-speaking customers
- Manage incoming and outgoing calls and emails, ensuring clear and prompt communication
- Collaborate with internal teams (Order Entry, Logistics, Finance) to guarantee timely and accurate deliveries
- Create and activate customer accounts on the company's online platform
- Manage customer returns, complaints, and issue resolution efficiently
- Maintain accurate records in the CRM system of customer interactions, orders, and service requests
- Continuously work on service improvements to enhance customer satisfaction
What's in it for you
- Gross salary from €2,800.- to €3,200.- per month
- Travel allowance according to company policy
- Full-time role, 40 hours per week
- Temporary contract via Manpower with the possibility of a permanent contract
- Access to 200+ free online training courses via Manpower Academy
- Pension plan via Manpower
We cannot provide more details about the company at this stage. You will receive full information during the recruitment process.
Working hours
Monday to Friday during regular office hours.