ICT vacatures Maastricht

Required Travel: Minimal
Managerial: Yes
Location: Netherlands- Maastricht (Customer Site)

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains – delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission‑critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to “Live Amazing, Do Amazing” every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

Responsible for all Testing engagements, leading global teams of Amdocs, Sub‑Contractors and customer and growing the testing business with the client.

• Own the overall testing scope and maintain its continuous alignment with strategic business objectives; set program plan, set priorities, ensure optimization, and resolve conflicts to improve efficiency towards the business result or strategic intent.
• Ensure the testing team remains effective and engaged in a matrix by providing ongoing guidance and mentorship, to ensure complete testing program results.
• Lead all service aspects of the testing P&L based on the account governance guidelines.
• Build partnerships with the Customer Business Executive (CBE) and Service Partner (SP) teams to maintain holistic, end‑to‑end services to the customers and credibility, value, and relationships while maintaining communication with relevant partners at multiple levels; both internal and external.
• Understand the customers' strategic needs and the business environment, and to partner with the CBE to enable new testing opportunities.

• 7-10 years of experience leading large software testing teams in a production‑oriented environment
• 8 years of experience in delivering testing services or project management execution.
• Experience with customer‑facing activities.
• 5 years of experience working in telecommunications industries
• Experience in managing projects in a global setup (multi‑countries).
• Experience in operating within a complex, multi‑interface environment.
• Proven and consistent professional (you are the bridge builder, you set the example for others to follow in terms of communication, managing expectations, and building/growing partnerships).
• Proactive care: you have the experience that only comes with time: the ability to solve potential problems before they become the customer’s problem

• Have overall responsibility and authority for Amdocs testing engagement with the customer.
• Develop business relationship with people from all customer departments – IT, business etc. As well as Amdocs CBU, delivery and operations
• Grow the testing business through farming value‑based relationship with the clientele, seeing opportunities of growth and driving them to completion.
• Join a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs.
• Have the opportunity to work with the industry’s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world
• We are a dynamic, multi‑cultural organization that constantly innovates and empowers our employees to grow. Our people are passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.