Land Transport Operations Clerk

We are Fo-cus and we are an employment agency based in Roosendaal. For our customer –  an international company dealing in forwarding, logistics, and transport, we are looking for a Land Transport Operations Clerk  

OVERVIEW: 

Land Transport Operations Clerk is responsible for the daily management of the customer shipments, ensuring a high level of customer experience. Main tasks: 
• Responsible for timely, professional & pro-active communication with the customer; 
• Receive and manage customer shipments; 
• Manage bookings with the subcontractor, in accordance with the agreed subcontractor management policy & customer requirements; 
• Follow-up on the shipment and update of track & trace; 
• Manage appropriate shipment documentation; 
• Assure good profitability of the managed business activity; 
• Follow product standards as per OPCO & Regional Product Strategy; 
• Responsible for maximizing the profit on regular business by optimization of the loading, appropriate & coordinated with management selection of the carriers, and cost control on incoming invoices; 
• Manage correct and timely customer invoicing. 

REQUIREMENTS: 

• HBO/Bachelor level;
  • 2 years’ experience in Logistics/ Transportation industry;
  • Effective communicator with good oral and written communication skills in Dutch and English; 
  • Demonstrates good listening and negotiation skills; 
  • Result driven; 
  • Develops relationships with customers (external and internal), listens to and understands customer needs; 
  • Demonstrates openness to new ideas; comes up with useful ideas to improve the way we do things. 

WE OFFER: 

- Full time, one-shift job; 

- Pleasant working atmosphere with accompanying colleagues; 

- Possibility of development and long-term cooperation