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Originele vacaturetekst

Business IT consultant Atlassian/Jira/Confluence

The JIRA and Confluence Global consultant will provide product, solution, and technical influence to the Connect IT Global program. You will have domain expertise with Atlassian products and solutions. You will drive design sessions and facilitate clear conversations with your business and technical teams to drive project scope, expectations, and delivery. You’re able to translate business requirements into well-architected solutions that best leverage the Atlassian tools. 

The JIRA and Confluence Consultant’s primary job responsibilities will include: design, architect, deploy, integrate, improve, troubleshoot, train and support scalable development, test and production environments running various Atlassian components as JIRA and Confluence. Administer JIRA projects, creating advanced workflows, screen schemes, permission schemes, and notification schemes in automating end-to-end request processes. 

This role will provide hands-on implementation of Confluence and JIRA Applications, workflows and scripts with a strong emphasis on usability, component reusability, security, and leverage various marketplace components. You will implement project reporting capabilities including dashboards inside the Atlassian platform: Kanban, Scrum boards, documentation templates. Build and maintain documentation as it pertains to all Atlassian projects. Serve as the primary advocate and Subject Matter Expert for Atlassian for a large organization with multiple global programs. 

Among your responsibilities, you will: 

  • Drive Atlassian tool solution design, architecture, and implementation with internal projects for JIRA Data Center and Confluence 
  • Train squads and individuals on how to use JIRA 
  • Help squads use the JIRA Advanced Roadmapping features in Data Center 
  • Be the subject matter expert on all Tool usage, standard methodologies, and implementation 
  • Create and build JIRA and Confluence projects and sites as a “hands-on” lead 
  • Architect and document technical solutions that align with client business objectives
  • Identify and communicate gaps between client's current and desired end states 
  • Be a reliable SME and escalation point for all Engagement Managers, team members, and customers on service-related issues 
  • Provide scheduled and ad-hoc demos and trainings of Atlassian Tools 
  • Lead and support all project and internal communications
  • Research, test, and implement plugins for JIRA and Confluence 
  • Maintain licensing scheme and budget for the organization for Atlassian products and all plug-ins and peripherals 

You have the ability to: 

  • Be recognized as an exceptionally deep, "go-to" expert in how to construct tooling for scaled Agile methodologies and ways of working including tools such as JIRA, Confluence, and Service Now 
  • Manage complex JIRA workflows, screen schemes, permission schemes, and notification schemes 
  • Configure and enhance multiple global JIRA projects 
  • Document requirements, solutions, as well as user and support reference guides 
  • Understand integrated solution design, development and delivery according to a product development life cycle in a team environment Have knowledge of Agile Scrum principles including Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings 
  • Understand Continuous integration practices to ensure the development of quick and robust software 
  • Develop interfaces between external tooling and JIRA/Confluence infrastructure with touch points like ServiceNow ITBM for portfolio management and continuous integration and testing tools like Gitlab and Jenkins 
  • Dev/Ops: Experience deploying and utilizing Dev/Ops strategies, methods, and tools 


Uren:
40
Type vacature:
Intern

Over de werkgever

Wat wij bieden

Duration: 12 months with an option to extend.

Randstad is working fully remote at the moment.

Vaardigheden

YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • Deep hands-on expertise with the Atlassian product suite (JIRA, JIRA Data Center, JIRA Cloud, Confluence) and facilitate 3rd party add-ons (Portfolio for JIRA, various JIRA Plug-Ins, Advanced Roadmaps) 
  • Proven experience architecting, setting up and administering scalable global, systemic programs in Jira 
  • Experience working with other Program vendors and partners, with best practices to implement cross organizational integration options, to allow for full systemic reporting, dependency management, etc. 
  • Strong understanding of best practices for coordinated release management in Jira 
  • Understanding of Project Management, Scaled Agile/Agile (SAFe), Delivery or Service Management experience and certifications ● Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks 
  • 5+ years of project management, Agile, SAFe or development experience 
  • Bachelor’s degree in business and/or engineering 
  • Able to work independently with minimal guidance in a rapidly changing environment 
  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning 
  • Demonstrate good interpersonal skills and communication, both written and spoken 
  • Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude 
  • Good work ethic and the ability to work with diverse teams across different time zones 



Nice to have: 

  • Experience in ServiceNow (SNOW) portfolio management tool ● Experience in consulting and solution based professional services ● Experience scaling technology solutions to support common industry frameworks like SAFe, ITIL, etc. 
  • Hands-on experience implementing SAFe, Agile, ITIL methodologies


Opleiding

hbo

Wat wij bieden

vast