COMPANY DESCRIPTION
About the DOUGLAS Group
The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group’s omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.
In our headquarters in Düsseldorf we are looking for you as xxx
TASKS WITH IMPACT
- You are the main point of contact for assigned clients and countries, building strong, long-term relationships by handling client inquiries, resolving retail media-specific questions, and ensuring client satisfaction.
- You conduct regular client meetings to understand your clients’ business needs, challenges, and objectives.
- You advise your assigned clients on best-in-class retail media strategies, take ownership of strategic media planning, and develop tailored, data-driven paid media campaigns across our omnichannel product portfolio.
- You translate client briefings into actionable media strategies by analyzing brands in terms of their retail performance and target audiences, deriving campaign objectives and identifying relevant touchpoints.
- You work closely with internal teams such as Sales and Campaign Management to align on individual retail media strategies.
- Based on multiple data sources (CRM, e-commerce/web analytics, category management, etc.), you conduct comprehensive analyses and derive general insights on target audiences, e-commerce developments, as well as competitive and industry trends.
- You evaluate campaign performance holistically and, in collaboration with Campaign Management, provide clients with insights and recommendations to ensure adherence to and achievement of overarching retail media strategies and objectives.
- You create presentations including relevant KPIs, out-of-the-box analyses, and key learnings, and discuss them both internally and externally in client meetings.
- You stay up to date with retail media and e-commerce trends and proactively share industry insights, current market developments, and opportunities with our clients.
- You actively contribute to the development of case studies, benchmarks, and training materials for both clients and the internal upskilling of the Retail Media team.
YOUR SKILLS
We take a competency-based and fair approach to recruiting, that´s why we look beyond your experience to understand how you create impact, grow through change, and collaborate for success.
Alongside these competencies, we’re looking for the following skills:
- You have successfully completed a degree in Marketing, Business Administration, or a comparable field of study.
- Several years of professional experience in media consulting or account management, ideally in strategic media planning/consulting within a media agency.
- Strong knowledge of the (digital) media landscape and a solid understanding of target audiences.
- Excellent communication and presentation skills, with the ability to convey complex ideas clearly to clients.
- Strong analytical and strategic thinking skills, with the ability to quickly grasp complex relationships and provide insight-driven recommendations.
- Exceptional client relationship management skills, with a focus on client satisfaction and growth.
- You are fluent in German and English; French skills are a plus.
YOUR BENEFITS
🚀 Your personal development: we want you to grow with us. Become part of our mentoring program, use our e-learning platforms and benefit from many other individual development opportunities.
✔️ Open feedback culture: half-yearly meetings & performance reviews (#DOUGLASDialogue)
🌴 30 days of vacation per year
📍 Would you like a hybrid working model? We offer a balance between mobile working and office days in a collaborative environment. (approx. 8 days/month)
🧘♀️Whether it's fitness, mental health or preventative care - with Wellhub and heycare we support you holistically in your well-being.
🐾 Whether you’re working or taking a break - your dog is always welcome in our office.
🍒 Cherry on top: You get our employee discount both online and in-store. On top of that, you get further discount opportunities thanks to our corporate benefits.
🧃 In-house canteen & bistro, as well as free drinks
🎉 A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc
DO YOU RECOGNIZE YOURSELF?
Then become part of our international company and apply, stating your salary expectations and possible starting date.
As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.
We look forward to hearing from you!