Position overview
The HR Systems & Projects Manager serves as the North American subject matter expert and primary administrator for HR systems, with a strong focus on SAP SuccessFactors, ADP and JIRA. This role partners closely with the Porsche Group Companies of North America (PGCNA) HR team and key stakeholders to continuously improve the HR processes, employee experience, data integrity, compliance, and organizational effectiveness. This role also owns and leads HR project management efforts, ensuring successful delivery of system implementations, integrations and process optimization initiatives from requirements through execution.
Roles & responsibilities
HR Systems Ownership & Administration
- Serve as the primary system administrator and product owner for SAP SuccessFactors across all North American Porsche entities.
- Act as the North American liaison to PAG for SuccessFactors related topics, enhancements and governance
- Provide ongoing system support, troubleshooting, and user assistance
- Manage role-based permissions, security roles, and access controls
- Maintain and manage company structure, legal entitles, positions, job codes, competencies and support organizational changes
- Ensure data integrity and accuracy
SuccessFactors Modules:
- Employee Central
- Performance Management and Goal Management
- Recruiting
- Succession and Calibration
- Learning (LMS)
- Targets and Goals
- Reporting
- Development
ADP System Management:
- Own and manage ADP general employee data and system configuration
- Maintain and support SSO provisioning
- Oversee integration between ADP, SuccessFactors and The Work Number, including onboarding, data changes and terminations
Process Optimization and Project Management
- Serve as the Project Manager for HR-led initiatives and strategic projects, including system implementation and process improvements.
- Lead efficiency and process optimization projects
- Participates in source-to-pay activities – RFP writing and review, vendor selection, contract/SO review, purchase requisition and purchase order generation, and invoice review and processing
- Budget and timeline tracking of project deliverables
- Directs activities of internal and external resources in the execution of projects
- Ensure project tasks are completed.
- Escalates issues and risks to management.
- Works closely with IT, Procurement, Controlling and Porsche AG in the deployment of assigned projects
Reporting, Analytics and Executive Support
- Own HR reporting and presentations, including:
- Monthly, ad-hoc and automated reports
- Executive reporting
- Monthly KPI dashboards
- Gathers and consolidates data from HR systems to support departmental reporting
HR Operations Management
- Manage and support HR operational processes
- Manage the HR Shared Services Coordinator, including oversight of onboarding, invoice processing, purchase orders, accruals, background checks, and compliance
- Manage and support the HR Support Desk (JIRA)
Qualifications
Education:
- Bachelor’s degree, preferably with a focus in Human Resources, Business Administration, Computer Science, or related fields
Experience:
- 5+ years of experience in HRIS, HR Operations, or HR Technology with demonstrated ownership of enterprise HR systems
- 5+ years of hands-on experience as a SuccessFactors administrator, including ownership of multiple modules (in particular PM/GM)
- 3+ years’ experience with ADP Workforce Now – Preferred
- Demonstrated ownership of HR project management
- Administrator experience for role-based permissions setup and documentation
- Superior knowledge of process mapping and process implementation involving highly confidential data
- SuccessFactors implementation experience preferred
- Experience in a multi-entity, matrix or global organization
- SuccessFactors certifications – Preferred
- ADP Certifications - Preferred
- Project Management certification – Preferred
Skills:
- Strong analytical and technical skills, particularly with SuccessFactors
- General knowledge of Human Resources operations
- Change-management skills and knowledge
- Strong project management and time management skills
- Strong communicator with the ability to communicate to a wide variety of interest groups
- Advanced knowledge in MS Office Suite
- High attention to detail
- Exceptional teamwork skills with willingness to “roll up sleeves” to get the job done
- Ability to handle strict confidential information
- German language a plus
Competencies:
- Detail oriented with a high degree of accuracy
- Ability to multi-task and handle multiple priorities
- Problem solving - technical knowledge and decision-making skills
- Communication - strong written and verbal communication as well as presentation skills
- Teamwork - ability to interact with of all levels of the organization
- Planning and organization - time management skills to meet deadlines