Location: Sheffield (Hybrid Working - 2-3 days WFH after training)
Salary/Pay Rate: £12.71 per hour
Contract: 16-week Temporary Contract with potential permanent opportunities
Hours of Work: 36 hours per week, working 5 days out of 7 on various shift patterns (a fixed weekend working day is required)
About the Role
Are you passionate about delivering excellent customer service? Do you enjoy helping people and working in a fast-paced environment? If so, we'd love to hear from you.
We're looking for Customer Relations Advisors to join a friendly and supportive team on a 16-week temporary contract, with the opportunity to secure a permanent position for successful candidates.
Key Responsibilities
Deliver outstanding customer service across a range of customer enquiries.
Handle customer interactions professionally, efficiently and with empathy.
Work across multiple systems in a varied, multi-skilled role where no two days are the same.
Ensure every customer receives a positive experience.
What We're Looking For
Excellent communication and customer service skills.
Good IT skills and confidence using multiple computer systems.
A positive, professional attitude with the ability to adapt to different customer enquiries.
Previous customer service experience within retail, hospitality, contact centres or similar environments is desirable, but not essential.
Hybrid Working
Following your initial training and once you've successfully reached the required competency level, you'll have the opportunity to work from home 2-3 days per week, providing you have a suitable home working environment.
Recruitment Process
Successful applicants will be invited to attend an Assessment Centre as part of the selection process.
If you're customer-focused, enjoy working as part of a team and are looking for a rewarding opportunity with the potential to progress into a permanent career, we'd love to hear from you. Apply today!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£12.71 - £12.71 per hour