Join a well-known consumer brand on a 6 month contract basis, helping to shape and improve the online customer experience for millions of users. Working as part of a collaborative in-house Studio team, you'll play a key role in delivering commercially focused digital design that drives engagement, conversion and business growth.
Role Overview
- Location: Hybrid x3 days a week in London
- Package: Inside IR35 Contract rate (to be discussed)
- Industry: Hospitality / Ecommerce
What You’ll Be Doing
- Design intuitive, customer-focused web experiences that enhance usability and drive conversions.
- Create engaging UI solutions across key areas of the website, including landing pages, promotional content and merchandising features.
- Support A/B testing and experimentation programmes by producing design variations and optimisation concepts.
- Work closely with Ecommerce, Product, Marketing and CRM teams to deliver high-impact digital improvements.
- Use customer insights, behavioral data and performance metrics to inform design decisions.
- Contribute to the development and evolution of design systems and reusable UI components.
- Ensure all creative output maintains brand consistency while meeting commercial objectives.
- Support ongoing customer journey improvements that enhance the overall digital experience.
Main Skills Needed
- Proven experience in Digital or UI Design within an Ecommerce environment.
- Strong understanding of conversion rate optimisation (CRO) and digital performance.
- Excellent knowledge of customer journeys, usability and user-centred design principles.
- Experience creating scalable designs using component-based design systems.
- Advanced proficiency in Figma and modern digital design workflows.
- Confident collaborating with cross-functional teams and managing stakeholder expectations.
- Commercial mindset with the ability to balance customer experience, business goals and brand standards.
- Able to work independently while delivering high-quality work at pace.
What’s in It for You
- Opportunity to work on a high-profile Ecommerce platform with a strong focus on digital innovation.
- Play a key role in improving customer experience through meaningful optimisation projects.
- Collaborate with experienced teams across Design, Ecommerce, Product and Marketing.
- Work on a varied pipeline of projects including experimentation, merchandising and customer journey improvements.
- Join a collaborative creative environment that values quality, consistency and continuous improvement.
- Gain exposure to large-scale digital transformation and commercially driven design initiatives.
Curious? Apply now!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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