Location: Rochdale (Greater Manchester)
Working hours: Monday to Thursday 9am-5pm
Friday 9am-2:30pm
Basic Salary: £(phone number removed)/annum
About Company
Our client has been a leader in textile manufacturing since 1880, specializing in innovative and high-quality fabrics made in the UK. Renowned for being the original manufacturer waxed cotton, the company has continuously invested in research and development to maintain its position as the market leader in heritage textiles. With a history of innovation dating back to its first patent in 1896, They customize their machinery and processes in-house to create unique fabrics for outerwear and accessories. Rooted in over a century of craftsmanship and expertise, the company is committed to delivering excellence and inspiring design to its global clients.
Job Purpose
The successful candidate will spend time initially within the sales administration team to learn the products and customer service systems. After which you will transition into the role of International Sales Executive. International Sales Executives are a key contact, supporting our customers and sales team. With time in the role, there is opportunity for career progression and management of additional areas.
Initially administration duties will include:
Taking orders over the phone and through email, and accurately inputting these orders into a SAP system (to create order acknowledgements, invoices and delivery notes).
Providing customer service on any inbound or outbound calls/emails
Working with the sales team to resolve customer queries
Updating customer orders
Liaising with the warehouse team to pick and arrange packing of goods for shipment
Sending samples to customers
General office administration (filing, answering calls)
The role transitions into International Sales executive with the below duties:
Grow existing business and identify new opportunities in defined areas. You will play a key role in driving sales and expanding our customer base.
The sales person is expected to actively pursue potential leads and build strong, lasting relationships with customers. Applicants must have strong communication skills, both verbal and written.
Plan and organise visits to new and existing customers.
Maintain accurate sales records.
Collaborate with sales colleagues to identify new product opportunities.
Attend international trade shows, expenses paid.
Resolve customer complaints.
Reporting to sales managers
The role requires a minimum of three years' experience in a customer service / sales environment.
Experience of SAP is advantageous.
Valid passport required for abroad travel.
How to Apply
If you are a motivated individual with a strong work ethic and a desire to contribute to the growth of our client’s business, we encourage you to apply for this opportunity.
LMIND
Salary description
£33000.00 - £35000.00 per year