About the Role
Case Management: Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.
Responsibilities
Case Management: Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.
Assessments & Support Plans: Conduct home visits and holistic assessments to draft, monitor, and review personalized support action plans.
Income Maximization & Benefits: Provide specialist guidance on Universal Credit, Housing Benefit, Discretionary Housing Payments, and debt management.
Safeguarding & Welfare: Perform regular welfare checks, identify risks of domestic abuse or exploitation, and submit appropriate safeguarding referrals.
Multi-Agency Working: Build and maintain networks with health services, social care, employment training providers, and voluntary organizations.
Required Skills
Interpersonal & Communication Skills
Legal & Financial Knowledge
Case Management & Administration
Preferred Skills
Specialized Professional Knowledge
Qualifications & Professional Development
Strategic & Adaptive Problem-Solving
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Tenancy sustainment officer
32 - 40 hour
Status Open
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What we ask
Education
No minimum education required
What we offer
Hours
32 to 40 hours per week
Employment type
temporary
Job description
Apply on the employer's website
Apply now
Apply on the employer's website